Howdy partner! At Rustic Western Wear, we understand that when you order authentic western gear, you’re not just buying clothes – you’re investing in a lifestyle. That’s why we’ve crafted our delivery services to be as reliable and straightforward as a trusty steed, getting your premium western wear to your doorstep with the efficiency of a cattle drive.
Our Promise to You
Just like the finest cowboy boots shouldn’t pinch, delivery shouldn’t be a headache. We pledge to:
- Process your order within 1-2 business days (excluding weekends and holidays)
- Provide clear tracking information the moment your package hits the trail
- Offer shipping options to match your needs and budget
- Stand behind our delivery with responsive customer service
Shipping Options Fit for Any Cowboy or Cowgirl
Standard Shipping – $12.95
Like a dependable ranch hand, our standard shipping gets the job done efficiently:
- Carried by trusted partners DHL or FedEx
- 10-15 day delivery after processing
- Best for when you need your gear without delay
- Full tracking from our warehouse to your door
Free Shipping (Orders Over $50)
As generous as a Texas sky, we offer:
- No-cost shipping via EMS for qualifying orders
- 15-25 day delivery after processing
- Perfect for planned purchases and wardrobe building
- Tracking provided once your order ships
Important Trail Markers to Remember
Processing Time
We take 1-2 business days to carefully prepare your order – inspecting each item like a prized stallion before it leaves our Sacramento ranch. Weekend and holiday orders begin processing the next business day.
International Deliveries
We ship worldwide (excluding some Asian and remote areas). International orders may be subject to customs fees – like a toll on the cattle trail, these are the responsibility of the recipient.
Tracking Your Order
Once your order ships, you’ll receive tracking information to follow your package’s journey as easily as reading brands on cattle.
Returns – Our No-Hassle Guarantee
If something doesn’t fit right (we know how particular a good boot fit should be), you have 15 days from delivery to initiate a return. Just contact our customer service team at [email protected] and we’ll guide you through the process as smoothly as a well-oiled saddle.
Got Questions About Your Order?
Our customer service team rides for the brand and is happy to help with any delivery questions. Reach out to us at [email protected] or call us at
.From our family ranch to your wardrobe – we’re honored to be part of your western journey.